Terms and Conditions (T&C) for the CHROM Shop

1. Scope of Application

These Terms and Conditions apply to all orders placed through our online shop.

2. Contracting Party

The purchase contract is concluded with:

CHROM
Tuchmühle 21B
52355 Düren, Germany
Email: info@chrom-music.com

3. Conclusion of Contract

The presentation of products on the online shop is not a legally binding offer but an invitation to place an order. By submitting your order, you make a binding offer to conclude a purchase agreement. The acceptance of your offer will be confirmed via an order confirmation email or by shipping the goods within 5 business days.

4. Prices and Shipping Costs

All prices are final prices in USD (or local currency for applicable regions) and include the applicable sales tax (VAT) as required by law. Shipping costs will be added to the product prices and will be clearly indicated during the checkout process.

5. Delivery

Delivery will be made within the United States via the designated shipping carrier (e.g., USPS, UPS, FedEx). If no other timeframe is specified, the expected delivery time is 3-7 business days after payment is received.

6. Payment

The following payment methods are available:

• PayPal

• Prepayment (Bank transfer)

• Credit Card [if applicable]

• Other payment methods [if available]

Payment is due immediately after the conclusion of the contract.

7. Retention of Title

The goods remain our property until full payment is received.

8. Right of Withdrawal

Consumers in the United States have the legal right to withdraw from the contract. For detailed information, please refer to our [Return and Refund Policy] (link to policy).

9. Warranty

The statutory warranty provisions apply. In the event of defects in the delivered goods, you are entitled to request remedy, reduction of the purchase price, or withdrawal from the contract according to applicable laws.

10. Liability

We are fully liable for damages caused by willful misconduct or gross negligence. In cases of slight negligence, we are only liable for the violation of essential contractual obligations (cardinal obligations). In this case, our liability is limited to the foreseeable, typical damages.

11. Dispute Resolution

In the event of a dispute, you may seek resolution through the American arbitration or mediation systems. For more information on consumer dispute resolution, you may visit the Federal Trade Commission’s (FTC) website:
https://www.consumer.ftc.gov/articles/1004-scam-alerts

We are neither obligated nor willing to participate in dispute resolution procedures before a consumer arbitration board.

12. Miscellaneous

If any provision of these Terms and Conditions is found to be invalid, the validity of the remaining provisions shall not be affected.
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles.